Privacy Policy

At LOOMABLE, we respect your privacy and are committed to protecting the personal information you provide when using our website or purchasing our products.

This Privacy Policy explains how we may collect, use, and protect your information.

Information We May Collect

When you use our website or place an order, we may collect information such as:

• Name
• Phone number
• Email address
• Billing and shipping address
• Order and transaction details
• Information you provide when contacting customer support
• Website usage and browsing information
• Device, browser, and IP address information where applicable

Payment information may be processed securely by third-party payment providers and may not be stored directly by LOOMABLE.

How We Use Your Information

We may use your information to:

• Process and fulfill your orders.
• Arrange shipping and delivery.
• Communicate with you regarding your order.
• Provide customer support.
• Process returns or refunds.
• Improve our products, services, and website experience.
• Prevent fraud and maintain website security.
• Send marketing communications when you have agreed to receive them.
• Comply with applicable legal or regulatory requirements.

Marketing Communications

If you choose to subscribe to our emails or marketing communications, we may send you information about:

• New products
• Collections
• Offers
• Promotions
• Brand updates

You may unsubscribe at any time using the unsubscribe option included in our emails or by contacting us directly.

Cookies and Website Analytics

Our website may use cookies and similar technologies to:

• Improve website functionality.
• Remember user preferences.
• Understand website usage.
• Measure advertising and marketing performance.
• Improve your shopping experience.

Your browser may allow you to manage or disable cookies. Please note that disabling certain cookies may affect some website features.

Sharing Your Information

We do not sell your personal information.

We may share necessary information with trusted third parties that help us operate our business, including:

• Shopify
• Payment providers
• Shipping and delivery companies
• Website and technology service providers
• Analytics and marketing providers
• Customer support providers

Information is shared only when necessary to provide our services, operate the website, fulfill orders, or comply with legal obligations.

Shopify

Our online store is hosted on Shopify, which provides the ecommerce platform that enables us to sell our products and services.

Shopify may process certain customer information in accordance with its own privacy and data protection practices.

How We Protect Your Information

LOOMABLE takes reasonable administrative, technical, and organizational measures to help protect customer information against:

• Unauthorized access
• Loss
• Misuse
• Alteration
• Disclosure

However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

Your Rights

Depending on applicable laws, you may have the right to request:

• Access to your personal information.
• Correction of inaccurate information.
• Deletion of certain personal information.
• Information about how your data is being used.
• Withdrawal from marketing communications.

To submit a privacy-related request, please contact us.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal requirements.

Any updated version will be published on this website.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Website: www.loomableshop.com
Phone: +20 110 795 9399
Email: info@loomableshop.com